Privacy Policy

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Last updated:  26-05-2026

Motorhome Refresh is a trading name of CLW Holdings Limited, registered in England and Wales (Company No. 12105169 ).

We are committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use and protect your information when you use our website or contact us.

1. Who We Are

Motorhome Refresh
Leicester, United Kingdom

Motorhome Refresh is a trading name of CLW Holdings Limited.
Registered Office: Burrows Hill 33 Brookside, Barkby, Leicester, Leicestershire, England, LE7 3QD United Kingdom.
Email: info@motorhomerefresh.co.uk

For the purposes of data protection law, CLW Holdings Limited is the data controller.

2. What Information We Collect

We may collect and process the following information:

• Name
   
• Email address
   
• Telephone number
   
• Vehicle details
   
• Photographs you provide
   
• Information submitted via contact forms
   
• Any correspondence you send to us
   

We do not collect sensitive personal data.

3. How We Use Your Information

We use your information to:

• Respond to enquiries
   
• Provide quotations
   
• Arrange workshop bookings
   
• Communicate regarding your project
   
• Maintain business records
   
• Improve our services
   

We only use your data for legitimate business purposes.

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Legitimate interests (responding to enquiries and operating our business)
   
• Contractual necessity (where you book services with us)
   
• Legal obligation (where required by law)
   

5. How We Store Your Information

Your information is stored securely and only retained for as long as necessary to:

• Respond to your enquiry
   
• Fulfil contractual obligations
   
• Meet legal and accounting requirements
   

We take reasonable steps to protect your data from unauthorised access or disclosure.

6. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Professional advisers (accountants, legal advisers)
   
• Service providers supporting our business operations
   
• Regulatory authorities where legally required
   

7. Cookies

Our website may use basic cookies to improve functionality and performance.

You can control cookies through your browser settings.

(If you later add analytics, we’ll update this section.)

8. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
   
• Request correction of inaccurate data
   
• Request erasure of your data
   
• Object to processing
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

If you wish to exercise any of these rights, please contact us at info@motorhomerefresh.co.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.